It's a huge space, so even when it's full, it doesn't feel crowded. Outdoor seating when weather permits. They offer a membership—discounted coffee, your own mug, discounts at other businesses, etc.
Just south of some of the busier spots in the Loop and South Loop. One of the most community-oriented coffee shops in the city, with ties to both local and global community. Community board promotes other local and small businesses, programs and organizations. Origin stories accompany their coffees and their slogan is "Changing the world one cup at a time."